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AvePoint Cloud Governance Teams App (MyHub)

AvePoint Cloud Governance provides the following applications in the Microsoft Teams app store: MyHub, MyHub for AOS-US, and MyHub for AOS-CN. The MyHub app is available for the Cloud Governance commercial production environment. The MyHub for AOS-US app is available for the Cloud Governance US Government production environment, and the MyHub for AOS-CN app is available for the Cloud Governance 21Vianet environment.

MyHub is a personal app, and it allows end users to receive task notifications, manage their tasks, submit new requests, and view workspaces they own within the Teams interface. End users can find MyHub in the Teams app store and add the app to their Teams client. As an administrator, you can pin the app to the app bar in Teams, so that end users do not need to manually add the app.

When the MyHub app is added to Teams clients of your business users for the first time, they can receive notifications from MyHub automatically. If you want to manually turn on notifications for the existing users with the app added before, you can use PowerShell commands to turn on notifications for each user. When you loop through the second command, it will trigger an event from Microsoft to fetch each user's chat ID, and then the notification will be turned on automatically for each user. Refer to the instructions below.

  1. Use the following HTTP get request to have the teamsAppInstallationId for the MyHub app:
GET https://graph.microsoft.com/v1.0/users/\{user-id\}/teamwork/installedApps?$expand=teamsApp.
  1. Use the teamsAppInstallationId you get from the above step and turn on the notification for a specific user using the following request (permission—TeamsAppInstallation.ReadWriteSelfForUser.All):
GET https://graph.microsoft.com/v1.0/users/%7buser-id%7d/teamwork/installedApps/%7bteamsAppInstallationId%7d/chat.
NOTE

A Teams event will be triggered with this request and the MyHub server will get the Chat ID of the user through the process and turn on notification automatically for the user.

MyHub supports the following languages:

Microsoft Teams Client LanguageMyHub Language
Deutsch (Deutschland)
Deutsch (Liechtenstein)
Deutsch (Luxemburg)
Deutsch (Schweiz)
Deutsch (Österreich)
Deutsch (Deutschland)
Español (Argentina)
Español (Bolivia)
Español (Chile)
Español (Colombia)
Español (Costa Rica)
Español (Ecuador)
Español (El Salvador)
Español (España, alfabetización internacional)
Español (Estados Unidos)
Español (Guatemala)
Español (Honduras)
Español (México)
Español (Nicaragua)
Español (Panamá)
Español (Paraguay)
Español (Perú)
Español (Puerto Rico)
Español (Republica Bolivariana de Venezuela)
Español (República Dominicana)
Español (Uruguay)
Español (España, alfabetización internacional)
Français (Belgique)
Français (Canada)
Français (France)
Français (Luxembourg)
Français (Principauté de Monaco)
Français (Suisse)
Français (France)
Italiano (Italia)
Italiano (Svizzera)
Italiano (Italia)
Português (Brasil)
Português (Portugal)
Português (Brasil)
OthersEnglish (United States)
日本語 (日本)日本語 (日本)
中文(中国)
中文(新加坡)
简体中文(中国)
한국어 (대한민국)한국어 (대한민국)
Nederlands (België)
Nederlands (Nederland)
Nederlands (Nederland)

MyHub apps in Teams app store

NOTE
  • If your tenant uses the Cloud Governance Insider environment, you need to manually publish the MyHub app to your tenant apps catalog.

  • If your organization uses Cloud Governance for U.S. Government and uses the GCC High environment, you need to manually publish the MyHub app to your tenant apps catalog.

Preparations

To ensure your end users can successfully add the MyHub app to their Teams client, make sure the following configurations in the Teams admin center are in place:

  • Teams apps > Manage apps > Org-wide app settings: In the Third party apps section, make sure Allow third party apps option is turned on.

  • Teams app >Manage apps: Select the MyHub app and click Assign. Then, manage who can install the app in the Assign app panel.

  • Messaging policies > The Global (Org-wide default) policy: Make sure the Chat option is turned on.

Pin the App to the Teams App Navigation Bar

As a Microsoft 365 Global Administrator or Teams Service Administrator, you can configure the app setup policy to pin the MyHub app to the app bar in Teams. After you pin the app to the app bar, the app will be added to the Teams clients for all users who are assigned with the app setup policy.

  1. Sign in to the Microsoft Teams admin center using your Global Administrator or Teams Service Administrator credentials.

  2. Navigate to Teams apps > Setup policies.

  3. If you want to pin the app for all users in your tenant, edit the Global (Org-wide default) policy. If you only want to pin the app for specific users, create a custom policy and assign them to a set of users. For details on how to assign a custom policy to users, see the Microsoft article Assign a custom app setup policy to users.

  4. In the Pinned apps section, complete the following steps:

    1. Click Add apps.

    2. In the Add pinned apps panel, enter MyHub in the search box, select the MyHub app, and then click Add.

    3. Click Add at the bottom of the panel.

  5. You can also set the order which apps are pinned in the app bar. Select the app and click Move up or Move down.

  6. Save the app setup policy.

NOTE

After you edit the Global (Org-wide default) policy or assign a policy, it can take up to 24 hours for changes to take effect.

Customize the App

As a Microsoft 365 Global Administrator or Teams Service Administrator, in the Teams admin center, you can customize the icon, name, or description of the app.

NOTE

For more details about customizing the app, refer to Customize apps in Microsoft Teams.

  1. Navigate to Teams apps > Manage apps.

  2. Find the MyHub app.

  3. Choose one of the following methods to customize the app.

    • Select next to the app, and then click Customize.

      The Customize icon.

    • Select the app name, and then click the edit icon in Customizable.

      The icon for customizing the app.

    • Select the app name, and then select Customize from the Actions drop-down list.

      The Customize icon.

  4. The Customize pane will appear on the right, and you can customize the following details:

    • Short name

    • Short description

    • Full description

    • Color icon

    • Outline icon

    • Accent color

  5. After you finish customizing the app, click Apply.

  6. Click Publish to publish the customized app.

Integration with Copilot for Microsoft 365

Cloud Governance Portal (MyHub) offers integration with Copilot for Microsoft 365, enabling business users to leverage Copilot for Microsoft 365 to find relevant information about their MyHub workspaces, tasks, and service requests. For details on how your business users can enable the integration and sample prompts, refer to Integration with Copilot for Microsoft 365 in MyHub user guide.

NOTE

To use this function, ensure that business users have an available subscription for Copilot for Microsoft 365.