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AVA (AvePoint’s Virtual Assistant) is a chatbot integrated with Microsoft Teams. AVA can automatically respond to chats when you are searching for lost content, perform searches from deleted content and backup data (when you use AvePoint Cloud Backup for Microsoft 365 to protect OneDrive, Exchange Online, Teams, and Microsoft 365 Groups), and help restore the content that you are searching for. For OneDrive and Exchange Online, users can only search and restore their own data; for Teams and Microsoft 365 Groups, users can search and restore data from the Teams and Groups they have joined.
If your Microsoft 365 data centers are far from North Europe (Ireland), East US (Virginia), and Australia Southeast (Victoria), AVA’s response may be delayed.
Supported Languages
AVA supports the following languages:
| AVA Language | Microsoft Teams App Language |
|---|---|
| English | English (United States) |
| Japanese | 日本語 (日本) |
| French | Français (Belgique) |
| French | Français (Canada) |
| French | Français (France) |
| French | Français (Luxembourg) |
| French | Français (Principauté de Monaco) |
| French | Français (Suisse) |
| German | Deutsch (Deutschland) |
| German | Deutsch (Liechtenstein) |
| German | Deutsch (Luxemburg) |
| German | Deutsch (Schweiz) |
| German | Deutsch (Österreich) |
| Dutch | Nederlands (Nederland) |
| Dutch | Nederlands (België) |
| Chinese | 中文(中国) |
| Chinese | 中文(新加坡) |
AVA Environments: Commercial and U.S. Government
The AVA app supports the following environments:
-
Commercial Production Environment – Get the app from Microsoft Teams app store. The app in this environment can only connect to the commercial production environment of AvePoint Online Services.
-
U.S. Government Production Environment – Upload the app package to your tenant apps catalog. The app in this environment can only connect to the U.S. government production environment of AvePoint Online Services.
NOTEContact your AvePoint account manager to obtain the app package download link.
All functions in the two environments are the same and are covered in this guide.
Supported Browsers
The following table provides the required browser versions.
| Browser | Version |
|---|---|
| Google Chrome | The latest version |
| Mozilla Firefox | The latest version |
| Safari | The latest version |
| Microsoft Edge | The latest version |
| Microsoft Edge based on Chromium | The latest version |